This is the same agreement you sign before your first booking. Take your time — questions are welcome at (801) 441-0726.
ClearNest provides cleaning services as described in the service tier you select (Standard, Deep, Move-In/Out, or Airbnb Turnover). Specific tasks included in each tier are listed on our Services page and the booking confirmation. Tasks outside the listed scope may be added at our quoted hourly rate, with your written approval before work begins.
Pricing is calculated from your selected service, bedrooms, bathrooms, and approximate square footage. The on-site estimate is a range; the final invoice may be adjusted up to 15% based on actual conditions and is communicated before the visit if a material change is required. Payment is due upon completion of the visit by card, Apple Pay, or Google Pay. No upfront deposit is collected.
You may reschedule or cancel free of charge up to 24 hours before your scheduled start time. Cancellations inside 24 hours are subject to a 25% travel fee. Same-day reschedules are accommodated when possible and do not incur a fee.
You agree to provide reliable access to the property at the scheduled time — by being present, sharing a code or smart-lock instructions, or leaving a key. If our team is unable to access the property at the scheduled time, a 50% lockout fee applies.
ClearNest carries general liability insurance for every visit. In the unlikely event of accidental damage, please notify us within 48 hours and we will repair, replace, or reimburse the item subject to reasonable verification. We are not responsible for pre-existing damage, normal wear, or items not disclosed (e.g. hidden fragile valuables).
ClearNest is family- and pet-friendly. Please disclose any pets, allergies, or product sensitivities during booking. We use low-VOC formulas by default; an eco/fragrance-free upgrade is available at no charge on request.
We may take limited room photos for internal quality assurance and to send you progress updates if requested. We never publish recognizable images of your home without your written consent.
Information you share with ClearNest (name, contact info, address, payment method) is used solely to provide and improve service, send required notices, and process payment. We do not sell or share your information with third parties for marketing.
By signing below, you confirm you are authorized to engage ClearNest at the property listed, accept the scope and pricing above, and agree to receive booking, reminder, and invoice notifications by email and SMS at the contact details you provide.
Agreement version 2026.05-v1. Last updated 2026. This document does not constitute legal advice; if you have specific concerns, please consult a licensed attorney.